For Estate Agents & Letting Agencies

Never lose a buyer to a missed call again

Your AI receptionist answers every enquiry, books viewings, and qualifies buyers — so you can focus on closing deals, not chasing callbacks.

The Problem

The enquiries you're missing are costing you

Estate agents lose thousands every month to missed calls. Sound familiar?

Missed calls during viewings

When you're showing a property, calls go to voicemail — and buyers don't wait. They call the next agency on Rightmove before you've left the driveway.

Leads go to the agency down the road

A vendor's new listing gets 20 enquiries in the first hour. If your team can't pick up, those buyers are calling your competitor.

Hiring another negotiator doesn't scale

A junior negotiator costs £25,000+/year. And they still can't answer calls during viewings, weekends, or after 6 PM.

0%
calls answered
0x
more viewings
0/7
availability
0 min
setup
The Solution

Your AI negotiator handles every enquiry

Patch builds you a voice agent that knows your listings. It answers questions, books viewings, and qualifies every caller.

Every call answered, even during viewings

A voice agent trained on your website that handles property enquiries, availability questions, and viewing requests naturally, 24/7.

Know which callers are serious buyers

Every call is scored as hot, warm, or cold — so you call back the cash buyer before the window shopper.

Full context before you call back

Complete call transcripts, summaries, and sentiment in one dashboard. Know exactly which property they're interested in and their budget.

Premium

Viewings booked automatically

Your agent checks your availability and books viewings directly into your Google Calendar. No double-bookings, no phone tag.

Premium

Instant alerts for hot leads

Get pinged the moment a serious buyer calls — with property interest, budget, and timeline in the notification.

A Day in the Life

A typical Thursday at the agency

Here's how Patch works behind the scenes while you're out on viewings.

9:00 AM

Viewing requests before the office opens

Three buyers call about a new listing before your team arrives. Patch answers each one, qualifies their budget, and books afternoon viewings.

11:00 AM

Five calls while you're showing a property

You're mid-viewing with a buyer. Patch handles two viewing requests, one offer follow-up, and two rental enquiries — all logged in your inbox.

1:00 PM

Lunch break inbox check

You check your phone: 3 hot leads (cash buyers), 2 warm (mortgage-approved), 2 cold (just browsing). You call the hot ones first.

5:30 PM

End of day, diary full

By close of business, 15 calls handled, 6 viewings booked for the week, and zero voicemails to chase.

8:00 PM

Evening enquiry? Still covered

A buyer spots a property on Rightmove at 8 PM and calls. Patch answers, qualifies them, and books a viewing for tomorrow morning.

Results

The numbers speak for themselves

Here's what estate agents see after switching to Patch.

95%

of calls answered — up from ~35%

£2,000+

saved per month vs. hiring a negotiator

3x

more viewings booked from the same enquiry volume

0

voicemails to chase at the end of the day

BeforeAfter Patch
Calls during viewingsMissed — you're with a buyerAnswered instantly by AI
After-hours enquiriesMissed entirelyAnswered 24/7, 365 days
Booking a viewingCall back, phone tag, maybe bookedBooked automatically on the call
Knowing who calledCheck voicemail, hope they left oneFull transcript + lead score in your inbox
Serious vs. casual enquiriesNo way to tell until you speak to themHot/warm/cold scoring, instant alerts
Why Patch

Why estate agents choose Patch

PatchHiring Another Negotiator
Monthly costFrom €0 (free tier)£2,000+ salary
Setup time5 minutesWeeks of hiring / onboarding
Availability24/7, 365 daysOffice hours only
Lead scoringAutomatic hot/warm/coldNot available
Call intelligenceFull transcripts + summariesHandwritten notes, if any
ScalingHandles unlimited calls at onceOne call at a time

Ready to stop losing buyers?

Set up your AI receptionist in 5 minutes. No credit card required.